Question 1

What is Homi?

Accepted Answer

Homi is a premium home maintenance service that pairs you with skilled, reliable handymen who can help with a wide range of tasks, from minor repairs and maintenance to small installations and home improvements. Whether you need help tackling a to-do list, maintaining your home, or addressing unexpected repairs, Homi provides a hassle-free solution designed to keep your home functional, and well-maintained.

Question 2

How Homi works?

Accepted Answer

Homi provides a simple, hassle-free solution for home maintenance. Once you join, you can access a team of skilled handymen through the Homi app. Use the app to create a personalized to-do list, schedule visits, and track completed tasks. During each visit, your personal handyman will help you complete tasks from your list, perform preventative maintenance, and offer expert advice to keep your home in great shape. All your visits are flexible, allowing you to use your hours as needed. Homi ensures quality with a carefully vetted team, so you can trust that your home is in good hands.

Question 3

What services can Homi handymen provide?

Accepted Answer

Homi's handymen can handle a wide range of tasks, from minor repairs and maintenance to small installations and improvements. We focus on keeping your home functional, and well-maintained.

Question 4

How does Homi ensure the quality of its handyman services?

Accepted Answer

Homi carefully selects and trains its handymen, ensuring they are experienced, friendly, and professional. We conduct regular evaluations to maintain high service standards.

Question 5

Can I request a service that isn't listed?

Accepted Answer

Yes. If you need a service not listed, contact our support team, and we will do our best to accommodate your request or recommend a trusted partner.

Question 6

How do I schedule a repair or maintenance visit?

Accepted Answer

You can schedule a visit through the Homi app or by contacting our support team. Our app makes it easy to book, reschedule, or cancel visits as needed.

Question 7

Which areas does Homi serve?

Accepted Answer

Homi operates in multiple regions. Use our app or website to check if we serve your area.

Question 8

What is the Homi app, and how does it help?

Accepted Answer

The Homi app allows you to manage your to-do list, book handyman visits, track completed tasks, and connect with our support team. It is designed for ease of use and transparency.

Question 9

What is the Homi To-Do List?

Accepted Answer

The Homi To-Do List is a feature within the app that helps you organize tasks for your handyman. You can update this list anytime.

Question 10

Can I delete my Homi account?

Accepted Answer

Yes, you can delete your account. Please contact our support team for assistance.

Question 11

How long are handyman visits, and how often can I schedule them?

Accepted Answer

Homi handyman visits are flexible. You can schedule them as per your membership plan, using your allocated hours across the year anytime. You can schedule them up to two hours time blocks.

Question 12

Can Homi handymen help create a To-Do list?

Accepted Answer

Yes, your handymen can help you create a personalized To-Do list, suggesting tasks that may benefit your home.

Question 13

What is included in preventative maintenance?

Accepted Answer

Homi offers basic maintenance services, such as inspecting fixtures, checking for leaks, and ensuring your home is in good shape.

Question 14

How are materials for tasks handled?

Accepted Answer

Basic materials are provided for small tasks. For larger projects, you can provide materials yourself, or Homi can source them for you at a small flat fee.

Question 15

How do I become a Homi member?

Accepted Answer

You can join Homi through our app or contact our support team.

Question 16

What are the benefits of a Homi membership?

Accepted Answer

A Homi membership gives you continuous access to a personal handyman, making home maintenance easy and stress-free.

Question 17

How much does a Homi membership cost?

Accepted Answer

Membership costs vary depending on the plan you choose. Detailed pricing is available on our website.

Question 18

How do payments work?

Accepted Answer

Homi offers secure payments through the app. You can choose from multiple payment options and receive clear billing information.

Question 19

What is the Homi cancellation policy?

Accepted Answer

At Homi, we keep things simple and stress-free, just like your home should be!
You can cancel your membership anytime, with no penalties or hidden fees. We’ll promptly refund you for any unused service hours.
And because your trust matters to us, every membership comes with our 30-day satisfaction promise: if you’re not completely happy and we can’t make it right, we’ll give you a full refund, no questions asked!

FAQ