These terms govern the voluntary Homi Referral Program offered by Homi Home Services, Inc. (“Homi”) to eligible customers. Participation constitutes acceptance of these terms, in addition to any applicable Homi membership agreement. If a membership agreement conflicts with these promotional terms, the agreement governs the underlying membership services, and these terms govern the referral incentive to the extent permitted by law.
1. Eligibility
The referring customer must be an existing Homi member in good standing at the time a reward is issued. The referred household must be a new customer that has not previously purchased a Homi membership and is not already being actively enrolled by Homi. Referrals must concern a genuine new household and must be submitted before that household enrolls. Self-referrals, duplicate accounts, and referrals of members of the same household are not eligible.
2. Referral offer
Any referral discount for a new customer and any referral credit for the existing member will be specified in the written offer confirmed by Homi before the referral is accepted. There is no guaranteed reward without written confirmation of the applicable offer. The offer applies to the membership price, not to separately quoted third-party work, taxes, or other excluded charges. A new customer may receive only one referral discount, and only one existing member may receive credit for the same new household.
3. How to qualify
Referrals may be submitted through the referral page’s email-based form or by contacting support@hihomi.com. The referred person must consent before their contact information is submitted. Homi must be able to identify the referring member before enrollment. All referrals are subject to eligibility verification and service availability at the referred property.
4. Reward timing
The referring member’s credit becomes eligible for issuance only after the new customer purchases and successfully pays for a qualifying annual membership, applicable payment processing is complete, and any applicable cancellation or refund period has expired. Homi may withhold or reverse rewards related to canceled, refunded, disputed, fraudulent, or otherwise ineligible purchases.
5. Membership credits
Referral credit may be applied toward the referring member’s future eligible Homi membership charges. It has no cash redemption value, cannot be transferred or sold, and cannot be exchanged for a refund. Credits cannot exceed eligible membership charges and are not automatically applicable to third-party services or other expenses. Unless Homi confirms otherwise in writing, referral incentives cannot be combined with other promotions on the same qualifying purchase.
6. Referral conduct and privacy
Participants must share referral invitations responsibly, avoid misleading claims about Homi, and respect the recipient’s wishes. Do not submit anyone’s email address or other personal information without their permission. Homi will use referral information to administer the program and communicate about the requested introduction, subject to applicable California privacy and consumer-protection laws. Participants must not send unsolicited bulk messages or represent themselves as Homi’s agents.
7. Changes and program administration
Homi may modify, suspend, or discontinue this promotion for future referrals, subject to applicable law. Referrals already accepted by Homi will be handled under the terms communicated at acceptance, subject to eligibility and applicable law. Homi may investigate suspected misuse and deny benefits where the requirements are not satisfied. Nothing in these terms limits rights that cannot lawfully be waived under California law.
8. Questions
For reward eligibility, credit balances, or disputes, please contact Homi Home Services, Inc. at support@hihomi.com or (707) 723-1488
Terms & Conditions. These terms are intended for Homi referrals in California.
This page should receive California legal review before the referral program is publicly launched; it is not a substitute for personalized legal advice.